Program Cancellation:

• Once your plan is purchased, no refunds will be issued.

Virtual Sessions:

• You may reschedule a virtual session with at least 48 hours’ notice.

• Sessions canceled with less than 48 hours’ notice are considered forfeited and cannot be rescheduled or refunded. Anna has already put time and care into preparing for your session and is reserving that time just for you.

• If Anna needs to cancel a session, it will be rescheduled at no additional cost to you.

No-Show Policy for Virtual Sessions:

• If you forget to attend your virtual session or do not show up without 48hr notice, it will be marked as a no-show and will be forfeited.

• No-shows cannot be rescheduled or refunded.

• While reminders may be provided, it is ultimately your responsibility to track and attend scheduled sessions.

Late Policy for Virtual Sessions:

• If you arrive late to your session, the session will still end at the scheduled time. No additional time will be added.

• Arriving more than 12 minutes late will be considered a no-show, and the session will be forfeited.

• Cancellations or reschedules require at least 48 hours’ notice.

Travel and Absences:

• Monthly Prepayment: All programs are prepaid for the month, so the monthly fee remains the same regardless of short-term absences.

• Missed Sessions: Sessions cannot be prorated or refunded for travel or missed sessions.

• Rescheduling: You’re welcome to reschedule sessions in advance around your travel, as long as changes are made with at least 48 hours’ notice.

• Training While Traveling: Most clients choose to keep training as usual while traveling, and you’re welcome to do the same. Whatever feels most realistic for this part of your life will be supported.

• Extensions: Training will not be extended beyond the month unless otherwise arranged in advance.

This approach keeps your progress consistent while giving you the flexibility to travel without missing out on your training.